Food & Business Tips

Recycle Me; Single Stream, Multi-stream, or Up That Stream Without A Paddle?

Food & Business Tips

When I first heard the terminology of the “recycle stream,” all kinds of visions popped into my head—none of which had anything to do with recycling.

Single stream recycling is just what it sounds like, all of your recyclable items are placed in the same container and then sorted on down the stream by a secondary company and then sold to item specific companies. This is what the lovely town of Irmo (where I live, in case you did not know) has implemented in the nicest lime green curbside containers. I am able to put all kinds of clean items in one container and then they are sorted later and recycled, cutting down on transportation cost and making it easier on me to recycle at home. Well there are also multiple companies in the Midlands who will do the same thing in your business for you. They will provide a container for paper, cardboard, glass, plastic and just about everything else that can be recycled. For a fee they will pick it up and recycle for you. A number of these companies can be found on helping to make recycling easy here is one of… Continue reading

Cutting the budget? Start in advertising!

Food & Business Tips


What?!?! Cut the advertising budget!?!?! I know-every person that has gone through marketing 101 knows that if you cut your advertising budget because of money concerns, you are only going to be in a worse position. If you aren’t making sales, then how can you expect more money by not advertising?

First, don’t confuse advertising with marketing. We have talked before about using smart marketing; using Twitter to alert current customers about nightly features or emailing people who signed up for the service a few coupons. Think of advertising as vinegar and marketing as honey—well, which one attracts? We live in an age where people can say anything and post it for everyone to see. Because of this, people have become very wary of claims made by even the most respected of businesses. Every commercial has paragraphs of disclaimers on the bottom, so you automatically think they aren’t telling the truth. No, my friends, placing a big ad in a magazine or newspaper just isn’t worth the money. So how do you let people know about you? The answer: public relations and marketing.

Does your restaurant have a unique story? Do any of your… Continue reading


Food & Business Tips

Besieged by customer requests, Cleveland restaurant owner Hector Boiardi decided to bottle his famous spaghetti and meat sauce. With local success came an offer national distribution, but, fearing that Americans would have trouble pronouncing his Italian last name, he marketed and sold his food under the phonetic spelling, “Boy-ar-dee.”

The original filling in Twinkies was banana. It was replaced by vanilla-flavored cream during World War II, when the United States experienced a banana shortage.

A raisin dropped in a glass of fresh champagne will bounce up and down continually from the bottom of the glass to the top.

The canning process for herring was developed in Sardinia, which is why canned herrings are better known as sardines.

One of the bigger problems facing the hospitality industry, specifically…

Food & Business Tips

Business Sense

One of the bigger problems facing the hospitality industry, specifically restaurants, is the huge turnover in our staff. Many of us just accept it as a cost of doing business, but it doesn’t need to be that way. We all hear about how much it costs to lose an employee, but many chefs really do not understand how it is a true cost to the restaurant, so let’s clarify this oft-repeated phrase with some tangible costly situations, and then explore some things you can do to make work fun (and profitable) for your employees.

Remember, for this article, we are not discussing turnover which is the result of employee termination. This month, we are focusing on losing employees to other restaurants simply because they are leaving for better working conditions, job pay, or job security. Although chefs will argue that losing a long-term is actually beneficial because a lower-waged employee can be brought in, or that a new worker can be trained without the negative habits of the previous employee, these are actually excuses. Any employee developing poor work habits should be dealt with immediately; that is the crux of being a manager.… Continue reading

Don’t panic!

Food & Business Tips

Even though these are tough times economically, don’t fall into the mistake that so many restaurant owners make when there is an downturn: cutting corners. Simple reasoning explains why this would be the biggest mistake anyone could take at this time. Our customers are feeling the pressures of lower income, or income that does not have the buying power it once had, so why would they continue to frequent a restaurant that is charging the same price for a dish which had been done better in the past? There is no easier way to upset regular guests then to keep a price of a menu item, only to cut portion size, use a lower grade of ingredient, or take away previously included side items. Taking away even small amenities such as the after-dinner mints or the complimentary snacks at the lounge bar may not seem like enough of an issue to make a person no longer come to your property, but look at it from their point of view, “Hey, if these guys are hurting so bad they can’t put pretzels on the bar, what the heck else are they slashing back in the kitchen?” Honestly,… Continue reading


Food & Business Tips

Alain Chapel was regarded as one of the finest French chefs. Born in Lyon in December 1937, he received his early training by working in the kitchen of his Father’s bistro and inn. After training in other local shops, Chapel worked with Fernand Point at “La Pyramide” in Vienne. In 1967, he returned to the family bistro, now a restaurant, and gained it a Michelin star. Upon the death of his father in 1970, Chapel opened the inn as a hotel and in 1973 he received his third Michelin star at the restaurant. At this time only 19 restaurants in France had received this highest of honours. Among his most famous dishes were stuffed calf’s ears with parsley and truffled-stuffed chicken in pork bladder .This was cooked in a rich chicken reduction stock. New York Times food writer, Craig Claiborne praised Chapel’s “gateau de foies blonds” as “one of the absolute cooking glories of this generation”. For the unfamiliar, this dish consisted of pureed chicken livers and beef marrow with a mousse-like lobster cream. A seven course meal was not uncommon. While these dishes do not reflect nouvelle cuisine as many chefs now think of it,… Continue reading

Networking, Partnering, Sustainable, Going Green

Food & Business Tips

All buzz words of the decade but how do we really incorporate them into our daily operations. In years past at CIC we have practiced the 80-20 rule, meaning 80% of our products come from one supplier and 20% came from everyone else. In years past this meant Partnering with one main supplier that best suits your service level needs, quality level, HACAAP controls, and cost controls. This also helped your Green Efforts in reducing the number of deliveries, trucks on the road, paper work reduced, along with reduced labor efforts. One of the down falls in the past of this system is Chef’s might have to give up getting a locally grown or produced product or choice of cost over sustainability. This is seemingly becoming less and less of an issue, as I have noticed suppliers carrying organically produced chicken, South Carolina grown produce, South Carolina produced spring water, as well as a host of other local sustainable products. The questions becomes, are the customers ready for such products, and are Chef’s ready to support these programs before they fade away into the past. This is the time for the industry as a whole to… Continue reading

A Background Check for: Butter

Food & Business Tips

Butter has been around for at least the last 4000 years. The word butter comes from the Greek word “bou-tyron” meaning cow’s cheese. In the ancient world, butter may have come from the milk of many different animals including yaks and camels.It is believed the origin of butter may come from someone having filled an animal skin with milk before a journey and agitating the skin so much along the way that by the time the traveler had reached his destination he discovered a skin full of butter. This practice is still in use in some parts of the world; skins are filled with milk and swung on tent poles until the butter is churned.

We find references to butter throughout history including ancient Egyptian artifacts and throughout the Bible. While we may associate garlic butter with the cuisine of Italy, one of the most common archeological finds throughout Ireland are barrels of ancient garlic butter buried in peat bogs. Some of these ancient barrels go back over ten centuries and could weigh as much as a hundred pounds.

Even in this country the standards were set for butter by congress in 1886 and have not… Continue reading

Business Sense II

Food & Business Tips

As mobile marketing becomes more and more like a science fiction movie where you are addressed by name as you walk into a store, we must begin looking at the technological side of attracting customers and stop relying on marketing strategies from the 1920’s. I am sure all of you have seen television ads asking you to text to a number and receive deals or promos. The companies doing that kind of advertising get your cell number when you text, and use that to target you for future promos and store you in their immense data banks of consumer profiles.

Until recently, nobody in the food service industry was thinking about applying some of these new technologies to the end game of improving sales and customer retention. All of that is now changing, and one of the agents of change is Fishbowl Inc, a technologybased marketing company for the food service industry. This company has built e-mail and internet marketing campaigns for over 30,000 restaurants and has the endorsement of the National Restaurant Association. Currently, they are getting into the mobile marketing side of advertising, which is proving a boon for many of their clients. Some… Continue reading

A Brief History of…. Marie-Antoine Careme

A Brief History…by Jules Pernell

Careme was born in Paris in 1784 of destitute parents. He was abandoned at age ten and forced to make his own way in the world. It is thought that he had as many as twenty or more brothers and sisters, perhaps explaining his cruel fate.

Careme found a job at a Parisian chophouse, working there for room and board. He was recognized by the patisserie Bailly for his talent and drive and was given employment. While working with Bailly, Careme became known for his elaborate centerpieces and the invention of gros nougats and other confections. He opened his own bake shop until 1813 at which time he began to expand on his many culinary endeavors.

The famous French diplomat and gourmand Talleyrand-Perigord hired Careme as his chef de cuisine when Careme was just twenty one years old. He soon extended his skills to main courses which led to his inventions of new types of cuisines and many culinary advances. Among his many exploits was the invention of the five “mother sauces” as well as the chef’s toque and many more too numerous to mention in a brief article.

Careme was indeed the most famous… Continue reading

October 3rd meeting Conquest Brewery

November 7th meeting TBD

November 20 Saluda Shoals Chairman's lighting

December 4th Sunday Holiday Party

January 29 President's Award Dinner